Fairmont Hotels & Resorts – Housekeeping Supervisor

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Job Description

  • Lead and supervise the day-to-day operation of the department to ensure service standards are observed
  • Handle guest concerns and respond quickly, logging and notifying the areas of focus
  • Ensure Room Attendants are informed daily about priorities in their section
  • Work closely with the maintenance team to report necessary repairs and renewals
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team


  • Bachelors Degree in Hotel Management or  Diploma in Housekeeping 
  • At least  two (2) years of relevant experience in a similar capacity preferable in a reputable luxurious international hotel
  • Good working knowledge of Opera & Microsoft Suite i.e. MS Excel, Word, & PowerPoint.
  • Ability to take on a physically demanding job
  • A commitment to delivering high levels of guest service and cleanliness
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
  • Working with a hotel rich in history and known for exemplary services while growing your career
  • Work and learn in a luxury property






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Human Capital Resources and Solutions.

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