DAI Kenya – Development Alternatives, Inc – Learning and Communications Assistant

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 Project Background

The purpose of the Western Kenya Water Program (WKWP) is to increase the availability of, and access to, water services in Western Kenya, while enabling better management of water resources. The GOK’s goals for devolution and achievement of the Sustainable Development Goals will drive our implementation of the Program, and we will thus focus on enabling county-wide approaches, supported by accessible models, tools, and data necessary for water security. We will employ an efficient and collaborative approach that makes best use of the natural, human, and financial resources available in Kenya across the public and private sectors.

From the Program Description in the Request for Application (RFA), we have identified the following three goals for the Western Kenya Water Program:

  • To increase the ability of selected county governments and service providers to deliver good quality, reliable, and safe water services to urban, peri-urban, and rural populations.
  • To strengthen the systems within which providers operate—including governance, financing, and WRM—building a foundation for continued, sustained improvements in country water services.
  • To support sector inclusivity, by helping to create channels for increased participated and meaningful engagement of the private sector, women and youth.

Objectives of the assignment

  • The Learning and Communication Assistant manages aspects of the CLA and communication. S/he will engage activity stakeholders in collecting and analyzing results and lessons emerging from activity implementation. The Learning and Communication Manager will utilize this knowledge to develop a comprehensive learning agenda to further enhance programming and inform activity adaptation and sequencing. S/he will capture how learning has resulted in adaptation and how successful adaptations have been. S/he will manage all internal and external communications promoting collaboration and effective knowledge exchange among activity implementing partners and external stakeholders. 

Tasks & Responsibilities

  • Review performance of the activities and partners (Grants, Subcontracts & Activities) and develop lessons learned and recommended adaptations for these activities.
  • Compile and document lessons learned from the activities that are of significant/strategic value for informing USAID via activity reports and prepare success stories.
  • Provide a draft of the above lessons learned to the communication and learning manager and technical team members for review as needed.
  • In consultation with the communication and learning manager develop learning agenda and lead learning and adaptation component in periodic Pause and Reflect sessions 
  • Assist technical leads with developing learning capture tools related to technical interventions, including toolkits, quick reference guides, memos, flow-charts, one-pagers, etc. 
  • In consultation with the communication and learning manager create and manage a learning harvesting log or similar tool to help technical leads articulate the hypotheses they would test, how they would carry out pilot tests as proof of concept, how they would learn from those tests, and with whom they would share the information/results.
  • In consultation with the communication and learning manager create and manage an adaptive management log that houses the Activity’s response to new information and unanticipated obstacles to implementation under each component/cross-functional unit as well as cross-cutting areas of gender, communications, grants, operations, etc. The tool will also track strategies that teams have taken to overcome unexpected challenges or capitalize on new opportunities. 
  • Report on progress against targets according to established schedules.
  • Analyze data for and produce donor-requested reports with high-quality and easy to understand visuals.
  • Support capacity building in learning and communications practices for activity beneficiaries and partners. 


  • At least 3 years of experience in M&E/CLA or communication on international development activities
  • At least 1 years of experience with data reporting for USAID and/or other donors is required.
  • Expertise in qualitative and quantitative research methodologies
  • Experience in survey design and development
  • Expertise in database management and data analysis
  • Experience with using statistical software, including SPSS, Stata, Microsoft Excel, etc.
  • Strong writing and reporting skills.
  • Proficiency with desktop publishing
  • Bachelor’s degree or higher in international/communication studies, statistics, mathematics, or a related research field preferred
  • Fluent English and local Kenyan language are required.