Maersk – Documentation Officer (Tea Warehouse).

All jobs > Administration > Maersk – Documentation Officer (Tea Warehouse).

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At Maersk, we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

The Documentation Officer (Tea Warehouse) will serve as the point-of-contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments.


We offer

In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

– Customer Service Delivery

– Achieving results through influence & partnership

– Working in an integrated Operation team and teamwork & cooperation (relationship building)

– Interpersonal skills (impact & influence) and Client Management & Communication skills

– Telephone Skills and Continuous Improvement Techniques

– Knowledge of the clients supply chain and Managing multiple objectives and priorities

– Time management and Interactions within large culturally diverse multinationals



  • Collections of clients Loading instructions and Delivery orders from auction brokers or Private Releases.
  • Preparation of internal Loading instructions as guided by clients Instructions.
  • Sample and Sampling operations as guided by eatta rules and regulations.
  • Send and updating Tea Arrival Advice to Clients and Brokers upon tea receipts as per Eatta requirement.
  • Custodian of all warehouse documents and filing.e.g Sample Request, Overtime Request, Shippping Instructions e.t.c
  • Conduct in any physical stock taking as directed by the warehouse supervisor or any other management within the Organization.
  • Overtime Data collection on transport for invoicing.
  • Data capture on Material Usage e.g pallets, straps, Fumigation, Piece rate labor , gunny bags, Poly bags e.t,c. for invoicing  to clients.
  • Coordinator of health and safety team as guided by Organization health and safety Team policy.



  • Should have a minimum of 3 years relevant working experience in a similar industry
  • Strong experience in the ‘tea’ market is required.
  • Certificate in East Africa freight forwarding practicing Certificate from KESRA.
  • Proficient in ERP system and integrated stock management system.
  • Analytical and problem-solving skills.
  • Excellent communication skills and time management skills.
  • Ability to network and negotiate.
  • Good Microsoft Office skills.

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