Majorel Kenya – HR Shared Service Supervisor

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Key Responsibilities:

Payroll Management/Processing

  • Ensure the accuracy of employee payroll
  • Working closely with internal and external partners to ensure employees’ salaries are paid on time
  • Working closely with finance & payroll partners on payroll and redressal of payroll grievances
  • In charge of pays lips and interpretation of monthly paycheck
  • Oversee marking of employee attendance on real time
  • Propose new developments on employee’s attendance from time to time
  • Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
  • Administer salary calculation and approval before changes are affected in payroll

Anniversary Appraisal

  • Performing anniversary appraisal for agents and non-agents

In charge of addressing employee anniversary appraisal grievances from time to time

  • Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff

Employee Benefits

  • Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to benefits such as medical, life, pension and WIBA on time
  • In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
  • Oversee the validation and timely payment of premiums
  • Oversee addition and deletion of members from employee benefits (medical, life, pension and WIBA)
  • Work closely with Wellness team to manage/recommend employee health and safety programs

Policies and Guidelines within the HRSS Vertical

  • Continue to develop and maintain high value processes and policies
  • Continue to recommend and propose new changes and maintenance of HR Manual/employee handbook
  • Timely re-evaluation of policies for efficiency and effectiveness
  • Plan and set objectives for the HRSS team and track progress
  • Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
  • Custodian of all Majorel Kenya HR policies

HR Projects

  • Ensure consistent update and management of HR Management System
  • End user and admin training to all new joiners on HR Management System and refresher on new changes
  • Managing HRSS project plus other HR projects as assigned from time to time
  • Ensure the relevant HR database is up to date and accurate
  • Policy review, training, and interpretation and contract management
  • Oversee the administration of HR-related documentation, such as contracts of employment, personal files, and monthly file audit
  • Oversee the maintenance of employee files and run monthly audit to confirm consistency and accuracy from time to time
  • Support the implementation of process wise movement and issuance of employee transfer/promotion letters

Leave Management and Reporting

  • Oversee management of employee leave records, updating and reporting
  • Monitor adherence to and compliance to Majorel Leave Policies and procedure

Personal Administration

  • Ensuring the integrity and confidentiality of HR data
  • Ensure and accuracy and stability of Staff Master Database
  • Working closely with HRSS Assistants to collect new joiners’ data or new changes and update records from time to time
  • Oversee the management and review of employee exit interview process
  • Oversee BGV process and conduct final adjudication on suspicions

Other duties

  • Offer coaching and career development to HRSS Assistants
  • Plan and monitor HRSS assistance tasks from time to time

Job Requirements:

  • A proven track record in General HR and managing a diverse human resources team
  • Bachelor’s degree in human resources management, or a related field
  • A minimum of 3-4 years of experience in a leadership role
  • Overall experience of 8 years + in general HR

Experience using HR management software, data analytics, and creating and managing HR

To apply click here





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