Management Systems International (MSI) – Communications Specialist.

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Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at http://www.msiworldwide.com.

Project Summary: 

The five-year USAID Communication for Development Support project will support the implementation of Outreach and Communication Strategies, as well as regional communications for USAID/Kenya and East Africa and USAID/Somalia. The project will use strategic communications approaches to engage stakeholders within Kenya, East Africa, and Somalia on U.S. Government strategic objectives.

**Please note: Only Kenyan citizens are eligible for this position.**

Position Summary:

The Communications Specialist will be a part of a communications technical team supporting the USAID/Somalia mission. The Specialist will participate in the full scope of strategic communication support tasks including the development and production of information products and publications, event coverage, field work, photography, social media management, strategy development, videography, and writing. The position will report to the Somalia Team Lead and be based from MSI’s Nairobi field office, with travel to Somalia as needed.


  • Maintain a clear understanding of the mission’s portfolio and structure, as well as mission and Agency communications objectives.
  • Contribute to the professional presentation and execution of communications products and services and contribute to systems to track metrics/indicators that will translate the effectiveness of these efforts.
  • Produce compelling and relevant content that adheres to branding and style guidelines and uses a consistent tone, style, and language to communicate to target audience.
  • Participate in and contribute to presentations at quarterly coordinating, strategy, and performance review meetings that assess MSI efforts during the previous quarter.
  • Contribute to the accountability of the project by tracking/updating content and tasks using project management and filing systems.
  • Contribute to the development of technical team communications strategies and content plans in their area of coverage.
  • Provide daily monitoring and management of platforms to flag any sensitive issues.
  • Contribute to the development of social media messaging and toolkits with draft messages, corresponding links, and appropriate images on a regular basis.
  • Schedule and post social media content optimally as per the content calendar and checking that all edits have been made and approvals secured prior to publishing.
  • Work with management on a daily basis to develop systems and workflows among the team that streamline social content development, approvals, and publishing.
  • Provide analytics, including impressions, clicks, views, and other useful indicators of community engagement and growth.
  • Contribute to a monthly catalog of news stories that will be further analyzed by an independent media monitoring organization on a monthly and quarterly basis.
  • Facilitate travel, coverage, or otherwise liaising with journalists on site visits.
  • Conducting interviews, taking photos, videos, or otherwise supporting field work or events, and assisting with other activities, such as assembling materials, setting up signage, tents, etc.
  • Work with photographers and videographers to capture human interest stories.


  • Bachelor’s degree in a relevant field is required.
  • Minimum five years of relevant professional experience in journalism or public relations, including demonstrated experience in digital technologies such as Meta Ads, Twitter Ads, Brandwatch, or others is required.
  • Experience working and traveling in Somalia and in-depth understanding of Somali culture, geography, and development issues is required.
  • Experience working with non-governmental organizations, donors and/or agency or mass media is preferred.
  • Experience in building the capacity of others on how to develop content for social media is preferred.
  • ​​​​​​​Social media or digital marketing certifications are preferred.
  • Experience with managing influencers and user-generated content is preferred.
  • Broad knowledge of digital (websites, social networking, email and blogging), photography and videography to seamlessly apply to multiple scenarios is required.
  • Strong written and verbal fluency in English and Somali languages is required.


MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.

Reasonable Accommodations:

MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.




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