Old Mutual – Business Development Officer – Pensions.

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Business Development Officer – Pensions

About Us

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Job Description

The main aim and purpose of the role is to ensure sales of Pensions Solutions to the identified market segments. Production should be within service and delivery standards set by the standardised processes. This role also responds to new client queries per the set timelines. This role is responsible for building and maintaining relationships with intermediaries and the pensions operations department to ensure smooth operations and business continuity.


2.1. Business Development

  • Grow Pension Business Sales through independent agents, Brokers, and Direct sales
  • Grow Income Draw Down Business through Administrators, brokers, and Agency sales
  • Delivery Of Budget numbers set as per annual performance metrices.
  • Market Intelligence – Obtain market information in respect of Pensions and ensure the information is used for aligning strategic initiatives as well as product improvement so that our product offering remain relevant and continue to meet customer expectations
  • Prospecting and Pipeline development
  • Define market segments from which we will source new clients and new sales opportunities
  • Drive engagements with defined intermediaries to create a prospect list to target
  • Proposals Follow Up:
    • Ensure proposals are delivered within the agreed timelines.
    • Follow up and ensure conversion of proposals issued.
    • Driving business and ensuring sustained growth, focusing on achieving/ surpassing sales targets.
  • Constantly interacting with prospects and maintaining cordial business relationship with key clients.
  • Delivery of analytics report to help guide improve proposal conversion ratios
  • Performance reporting and tracking

2.2. Risk Management, Internal Governance and Compliance

  • Understanding and enforcing company policies and risk control measures in relation to handling of new clients.
  • Escalate risks/control breaks to management when identified.  Assist in management of those risk/control breaks
  • Compliance to all regulatory requirements and internal policies


  • Good communication skills (written & oral)
  • Good assessment, analytical and problem-solving skills
  • Ability to interact at all levels./stakeholder management
  • Financial management & report writing skills.
  • Proven planning, co-ordination and time management skills
  • Business Awareness – Financial markets

Keen attention to detail


  • Business related Degree
  • At least 1 years’ relevant experience
  • Knowledge of regulatory and compliance requirements of the pensions markets
  • Technical Knowledge – product, process, and KYC/AML compliance requirements knowledge.
  • Customer Care
  • Online platforms and sales


Closing Date: 26 November 2022




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