R4Kenya – Senior Sales Executive.

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Senior Sales Executive

Company Description

Rattan Direct, a leading UK home and garden furniture company, are looking for a dynamic Senior Sales Exec to proactively drive inbound and outbound sales to support the company’s sales targets and strategy. The Senior Sales Executive will be required to cover all aspects of the sales process from generating to converting sales.

Apply here: https://assessment.testgorilla.com/testtaker/publicinvitation/2e10a9a0-7fd3-4898-8d2e-9647c66e9e24

Job Description

You will be reporting into the Head of Sales and Marketing and the ideal candidate will have experience in a retail environment. You will set the standard for sales performance and will develop new and monitor current strategies, always looking to improve sales and performance. You will monitor current trends and competitors to strive for operational excellence – keeping the customers’ needs at heart whilst maintaining company profit margins.


  • Deal with inbound sales queries via email and phone
  • Set and enforce company standards for quality of service
  • Identify prospects through cold calling, networking and customer referrals
  • Analyse sales metrics to determine success of strategies
  • Employ knowledge of products and services in providing appropriate response to client enquiries
  • Assist with the resolution of customer issues or complaints
  • Conducting in-depth research on competitors’ products, pricing, and market success to gain insight into customer preferences and interests
  • Provide cover for customer service agents



  • Ability to clearly communicate technical information verbally and in written form, and present information in meetings and to groups.
  • Must have good sales and negotiation skills.
  • A positive, confident, and proactive attitude
  • High level influencing and communication skills

 Key Requirements:

  • 2 years’ experience in a retail sales role
  • Experience selling outdoor furniture is ideal but not essential
  • Exceptional Customer Service skills
  • Exhibit a growth mindset
  • Effective communication skills – written and verbal

Additional Information






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