Sendy – Growth Manager.

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We are on a mission to empower people and businesses, by making it easier to trade in Africa. We are a high-growth tech company that builds fulfillment infrastructure for e-commerce and consumer brands. We work with logistics providers, consumer goods suppliers, financial institutions, payment networks, warehouse providers and regulators so businesses who run on Sendy don’t have to.

Join our team of over 300+ employees enabling 10’000s Fulfillment Sellers and retailers DO MORE. We are currently in Kenya, Uganda, Côte d’Ivoire & Nigeria, and looking to expand into 3 new markets in Africa by the end of 2022. 

Why you should join our team:

We see you, accept you for who you are & create meaningful work

We are building a world-class design organization and you’ll get to work with and learn from team members with a wealth of expertise and experience. 

We want you to feel valued, safe and accepted for who you are and to help us build a culture of true belonging. At Sendy, we are all different, and that is our strength. We draw our diversity in who we are, our experiences, and how we think. To create products that serve everyone, we believe in including everyone to DO MORE! We are proud to be an equal opportunity employer committed to creating a more inclusive and equitable workplace.

Our flexible working culture

You get autonomy and flexibility to build a style of working that is optimal for you. Our hybrid working model allows you to split your working hours, ensuring that our people can integrate their commitments and interests outside work to their thriving careers for a sustainable Sendy. We want you to love what you do, so be sure to discuss this with us during the recruitment process.

Additional benefits

Our people’s total wellbeing is a priority for us, to this end our wellbeing, reward and health programs are designed to allow you to come to work feeling your best self. We have a range of options to keep you covered, whether mental or physical wellness, or preparing for the next big milestone in your life – monetary, academic or lifestyle. Click here to review the comprehensive total rewards at Sendy.

About the career opportunity:

Directly accountable to the Head of Growth and working closely with VP Growth & Data,  your role focuses on the growth of Sendy’s acquisition and retention channels by assuring that our product fits the market requirements.

To do this, the Growth Manager is working with a team of marketing, data, UX and engineering experts to prioritize the largest GMV opportunities and use marketing channels, A/B testing, data analytics, users’ feedback, prioritization, optimization, engineering and automation.

You will be responsible for:

  • Development of Growth strategy in line with the overall business strategy.
  • Lead a Growth Pod with team members from marketing, data, UX and engineering.
  • Maintaining an excellent understanding of our users and prospective users.
  • Perform analytics and leverage existing analytical tools to improve decision making and customer strategy development for key stakeholders across Sendy Brand.
  • Proactively identify opportunities to evolve the customer data and analytics roadmap based on needs of key stakeholders.
  • Plan and share roadmap items on a quarterly basis with the product team.
  • Measure, analyze and report on the results of these efforts to inform future growth strategies and product development
  • Bring new ideas to the table and challenge teams to innovate
  • Optimize channels and create viral growth.
  • Scale and Automate the growth processes
  • A/B test ideas at fast speed
  • Provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.
  • Ensure transparent communication with all Growth Stakeholder and partners.
  • Exchange ideas/data/feedback with other departments (Product, Marketing, Senior Management) in order to present results and make the product more user-centric
  • Work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral – Revenue)
  • Any other duties that may be assigned by the supervisor.

We know you are the best because you have:

  • Bachelor’s degree in Marketing, Business Administration or other related fields.
  • Minimum three years’ experience in product, marketing, data or growth hack.
  • Proven ability in data analytics & visualization.
  • A/B testing and basic statistics
  • Skilled in digital marketing
  • Experience with Google Analytics, Mixpanel, and other growth hacking tools.
  • Strong creativity skills and idea generation.
  • High-level interpersonal and cross-cultural skills.
  • Strong Leadership skills.
  • Must be a self-starter and highly organized.
  • Excellent communications skills
  • Good project management skills.
  • Flexibility and adaptability.
  • Ready to pivot.
  • Data-driven – clear understanding of data, analytics, metrics and statistics.
  • Understanding of users’ behavior. Great customer relations skills.


How shall we know you are winning in this role?

At Sendy, we focus on outcomes and this allows you to DO MORE!

Tip: To land this gig, please include details of the your experience developing a growth strategy, working with team members from marketing, data, UX and engineering, how you proactively identify opportunities to evolve the customer data and analytics, Optimizing channels, running a growth campaign, your most challenging projects and how did you surmount it, building pipeline lists and marketing automation to help convert leads.