Summit Recruitment and search – Assistant Operations Manager

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Our client, a floriculture trading Company based in Nairobi is seeking to recruit an Assistant Operations Manager. The successful candidate will support the Operations Manager in the management of logistics and associated documentation to increase quality of customer service and improve efficiency in operations. The ideal candidate Must have experience in the Floriculture Sector.

Key Requirements:

  • Work closely with the operations manager to oversee daily business operation.
  • Manage logistics tasks like product receiving, inventory and delivery management.
  • Ensure shipping documents are accurate and properly filed.
  • Collect and update airfreight data for each shipment.
  • Confirm AWBs weight against dockets.
  • Ensure both flowers and documents are handed over for shipping on time.
  • Ensure the allocated cold-store area is always kept neat and tidy and flowers are properly stored.
  • Devise ways of improving the customer experience, including resolving problems and complaints.
  • Minimize operational risks by collaborating with other relevant departments to increase overall work performance.
  • Process reports for Management as required.
  • Stand in for freight and logistics personnel when on leave.
  • Keep updated on industry trends.


  • Diploma in Business administration, Supply chain, Logistics, Clearing and Forwarding or Degree in a Business-related field is a must.
  • Team management and supervisory experience is a must.
  • Good communication skills – written and verbal.
  • Strong analytical and problem-solving skills.
  • Excellent computer skills
  • Familiar with customs requirements and proficient in trade systems e.g. Kentrade, IMIS, KNCCI, KEPHIS.
  • Must have strong attention to detail and exceptional business acumen.
  • Ability to interpret and apply policies and procedures and applicable laws, rules and regulations.
  • Ability to work for long hours in a stressful environment.
  • Self-driven and motivation.