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About the Role
Reporting to the Head of People & Culture, SunCulture is seeking a HRBP to work with the People and Culture team to build our organizational capacity & ensure we are creating an environment in which our staff can realize their full potential. To be successful in this role, the right candidate will bring knowledge & experience in providing support for SunCulture Kenya across key functional areas, including employee relations & engagement, compensation & benefits.
Key Responsibilities
Recruitment
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Continually develop and iterate the hiring process to cooperate best practices and eliminate bias in order to recruit the best people for SunCulture.
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Ensure all roles at SunCulture are properly documented through JDs by drafting JD’s, updating the recruitment tracker, and getting budgetary approval for roles above budget
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Collaborate with all departmental heads to align on their requirements for each role and agree on timelines for execution
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End to end publishing, shortlisting, and vetting of candidates through online and/or onsite interviews with clear back thought to fantastic candidate experience
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Follow best practice through handling viable and extensive background checks to ensure that due diligence is handled when dealing with hires
Service Delivery & Information
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Ensure day-to-day operations of People-related functions are addressed in a timely, efficient, and proactive manner. The objective is to deliver transactions in alignment with agreed HR service standards specifications.
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Maintain a response timeline of 24 hours and a resolution timeline for employee requests of 3 working days.
Data Integrity:
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Ensure data integrity of SunCulture HRIS tools and systems
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Ensure 95% completeness and accuracy of employee data on Fresh Teams.
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Ensure 95% completeness of employee documentation uploaded to Fresh Teams.
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Work with the Head of People & Culture to track and update the People dashboard with departmental metrics, monthly and quarterly expenses.
Employee Engagement
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Onboarding
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Create and update an onboarding process document to guide the onboarding processes of new hires.
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Manage the onboarding of new hires to ensure seamless integration and optimize new hire productivity.
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Maintain an on-boarding rating of 8/10.
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Run 30, 60, and 90-day check-ins for new hires and use this data to enhance the onboarding process from time to time.
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Maintain a satisfaction rating of 7/10 for each check-in period.
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Collaborate with the Head of People & Culture on the improvement of the onboarding process
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Identify process improvements regarding onboarding at least once bi-annually.
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Offboarding
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Work with the Head of People & Culture to manage the offboarding process for employees.
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Organization Design
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Coordinate the creation & tracking of process templates to aid business continuity within the People team.
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Assist in the development & implementation of SunCulture policies & procedures in collaboration with the Head of People & Culture.
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Update local intranet sections with policies, birthday & general employee information/data.
Performance Management
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Manage the on-boarding sessions with new hires on Performance Management
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Develop content, conduct presentations & facilitate learning sessions for staff on the performance management process.
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Coordinate PIP processes
Does This Sound like you?
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Bachelors degree in social science, or other HR-related fields.
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At least Kenya HR certification – KNEC or CHRP
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Interact with diplomacy & tact & follow-up on requests in timely & efficient manner.
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Must exhibit high levels of professionalism, integrity & ethical values at all times.
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Ability to maintain confidentiality on all issues & use judgment to execute duties & responsibilities.
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Experience in HRIS, HR analytics, and other relevant computer applications.
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Working knowledge of in-country employment regulations, e.g. Kenyan labor/employee relations statutes & capacity to apply them to SunCulture Kenya.
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Ability to intervene with all levels of staff, partners & contractors, individuals from diverse cultures, & the public with diplomacy & firmness.
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Excellent written, oral & interpersonal communication skills with the ability to work as a team member.
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Objectivity & the ability to apply People’s rules & regulations in a fair & consistent manner.
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Ability to plan & prioritize own work under tight deadlines, be organized, take ownership of your work
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An agile trainer capable of training and being trained and be very resilient and flexible
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