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Social Media and Communications Assistant
Mission and objectivesThe United Nations Office at Nairobi, the UN headquarters in Africa, was established by the General Assembly in 1996. The office is headed by a Director-General, at the Under-Secretary-General level, serves as the representative office of the Secretary-General in Nairobi and performs representation and liaison functions with permanent missions, the host-country and other Governments, and intergovernmental and non-governmental organizations in Nairobi, as well as other organizations of the United Nations system in Kenya.
ContextThis post is in the Office of the Director-General (ODG) of the United Nations Office at Nairobi (UNON), the only UN Headquarters in Africa, and indeed in the Global South. The Director-General of UNON, as representative of the Secretary-General in Kenya, and UN Designated Official, has overall responsibility for the safety and security of all UN staff and dependents in Kenya. The Director-General of UNON also leads the Network of Women Leaders in the UN in Kenya and is a strong proponent of women’s empowerment and gender mainstreaming. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference, and information services (www.unon.org). The UN Volunteer will have the opportunity to work in a dynamic and close-knit professional setting, in the Office and under the close mentorship of the Under-Secretary-General and Director-General of UNON, Zainab Hawa Bangura, a civil society, human and women’s rights campaigner and democracy activist, who was previously the UN Under-Secretary-General and Special Representative of the Secretary-General on Sexual Violence in Conflict, and previously served in her Government as Minister of Health and Sanitation, and Minister of Foreign Affairs, and was instrumental in developing national programmes on affordable health, advocating for the elimination of genital mutilation, managing the country’s Peace-Building Commission and contributing to multilateral and bilateral relations with the international community, with deep experience engaging with State and non-State actors on issues relevant to sexual violence, including engaging with rebel groups.
Task descriptionUnder the direct supervision of the UN Volunteer will undertake the following tasks: Within the Office of the Director-General of UNON, the UN Volunteer will contribute to speechwriting and communication activities of the Director-General. The incumbent will work in close coordination with the other functional areas of the Office of the Director-General. ODG and UNON as well as the United Nations Information Center (UNIC). The incumbent will be responsible for the following specific duties: • Maintains external and internal digital communications platforms such as the UNON web-site, the website presence and assets of the Director-General, in particular her official social media accounts (Facebook, Instagram, Twitter, YouTube, etc.), and other official UNON so-cial media accounts, Intranet and on-line collaboration platforms, etc. • Drafts inputs for the Director-General across UN content and products, both offline and online. • Provides substantive support to events for the Director-General, coordinating with other enti-ties in UNON, UNEP, UN-Habitat, the UN Country Team and other UN Offices, Agencies, Funds and Programmes, and relevant partners, including Host Country authorities, media representatives, members of academia, etc. to ensure high visibility and impact. • Provides assistance to the planning, organization and implementation of campaigns and other initiatives, including press briefings and interviews; prepares briefing materials for the Director-General to assist in these encounters. • Contributes to providing substantive support in promoting the priorities of the Secretary-General in key thematic areas, in line with the United Nations Department of Global Commu-nications. • Provides substantive support to the Director-General in expanding public outreach on UNON’s role and impact. • Supports the Director-General in the recording of video messages and statements, assist in drafting texts, helping to identify and maintain quality standards, and facilitating clearance processes. • Operates and further develops the social media presence of the Director-General, including possible expansion onto new platforms, in line with corporate communications guidance and strategies. • Contributes to the production of social media assets to be used by the Director-General by undertaking research, identifying occasions and target audiences, preparing production plans, writing drafts, and obtaining clearances. • Researches, analyzes and presents information gathered from diverse sources; seeks input and information from substantive staff, reviews relevant material, project documents and re-ports with a view to drafting statements, talking points and other communication products for the Director-General while ensuring policy coherence and accuracy. • Works closely with advocacy, programme/project support counterparts in UNON and the United Nations Information Center (UNIC) on public information and advocacy activities as required. • Works with UNIC to support the Director-General in determining photo and video requirements and liaise with colleagues in relevant Sections to ensure their fulfilment. Main-tains an archive of photo and video materials for the Director-General. • In close liaison with the responsible colleagues and Sections, participates in the development of graphic, text and multimedia assets with a view to use by the Director-General. • Acts as focal point in ODG for the UNON website, updating it on a regular basis with content, includ-ing images and text. • Analyses programmatic data/information from UN actors and key national partners to in-form and design external communication and enhance awareness on the work of UNON in supporting the UN family globally. • Monitors and analyses daily media for stories and oppor-tunities related to UNON activities and mandates. • Assists in the development and implementation of a digital content strategy and contributes to the development of key communications and advocacy products (e.g. human-interest sto-ries (i.e. on disability inclusion, gender, racism), multilingual and multimedia content, etc • Monitors, analyses and reports on social media trends and impact, and contribute to report-ing as well as monitoring and evaluating results. • Performs other work-related duties as assigned. Furthermore, UN Volunteers are required to: The UN Volunteer will: 1. Provide substantive support for digital communication 2. Contribute to programme communications in support of the Office of Director-General, UNON
18 – 26
Candidate must be a national or legal resident of the country of assignment.
0 years of experience in /upto 3 years of work experience. At least one relevant experience would be an additional asset:
• Developing social media content that is consistent with ODG’s brand identity.
• Managing a high volume of daily social media posts
• Communicating with social media followers, including responding to queries in a pro-fessional and timely manner
• Staying up to date on best practices and emerging trends in social media
• Providing recommendations to adjust social media marketing strategy for optimal re-sults
Area(s) of expertise: Communication
English, Level: Fluent, Required
Required education level
Bachelor degree or equivalent in communication, journalism, international relations or related area.
Competencies and values
Accountability Adaptability and Flexibility Building Trust Client Orientation Commitment and Motivation Commitment to Continuous Learning Communication Creativity Ethics and Values Integrity Planning and Organizing Professionalism Technological Awareness
Living conditions and remarks
The Republic of Kenya is an equatorial nation on the coast of East Africa, neighboring Soma-lia, Ethiopia, Sudan, Uganda, Tanzania, and the Indian Ocean. Kenya has two levels of Gov-ernment; National Government and 47 sub-national Governments called Counties. Kenya is a multi-party state with Executive, Legislative, and Judicial branches. Kenya’s population of more than 40 million is growing at an annual rate of 2.2%. The country’s GNP per capita estimated at purchasing power parity (PPP) is $975, and the GNP is growing at an average rate of 0.1% annually. More than 26% of Kenya’s people live below the international poverty line of $1 per day. Kenya’s main food crops are “maize, wheat, pulses, roots and tubers.” (FAO). Nairobi is a modern metropolitan city where basic goods and services, health facilities, public transport, telecommunication and banking ser-vices and educational facilities are readily available. The city is widely connected through its main airport, Jomo Kenyatta International Airport, and the smaller Wilson Airport. Air transport is also available to many up-country destinations. The city is home to over 4,500 UN person-nel, most of whom operate from offices within the UN complex in Gigiri, including two United Nations programmes, UN-HABITAT and UNEP, with their global headquarters in Kenya. The socio-economic and cultural background of the immediate society the UNV would be living and working in is diverse and prevailing security conditions at the place of assignment is modest. The topographic and climatic features of the assignment location is highland cool and warm tropical climate.
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Note on Covid-19 vaccination requirements
Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy