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Job Description:
System development
- Describing requirements for less complex development tasks
- Testing of more complex functionalities and scenarios
- Training company’s staff on systems usage, including preparing user manuals, presentations etc.
- Preparing data for launching new modules & features
- Communication with system users regarding system updates
- Analyze and recommend on new features usage by users, roles’ management.
Other Functions
- Troubleshoot and provide support to system users
- Administer price, dealership and promotions data and process bulk operations
- Administration of existing system users’ account
- Onboarding support to new hires
- Conduct data integrity checks and solve complex data integrity issues.
- Communication with system users, developers, and system admins to resolve urgent cases
- Maintaining documentation
- Prepare and provide data for internal and external audit exercises
- Represent the department in relevant internal and external forums
Minimum Requirements
Education and experience
- A bachelor’s degree/ Diploma in IT or a related field
- At least two (2) years’ experience working with SQL/MySQL
- Minimum one (1) year experience in Software development and/or testing, customer care and/or leadership
Technical expertise required:
- SQL/MYSQL
- In-depth excel/google sheet knowledge
- Power Query (Preferred)
Desired Behavioral and leadership skills:
Behavioral skills:
- Ability to work independently and proactively
- Self-starter, target oriented
- Attention to details
- Constructive and logical thinking
- Team player and good communicator
People & Leadership Skills
- Must adhere to the company code of conduct
- Embraces, leads and embeds change
- Must actively demonstrate the values of company
- Must attend and participate in team meetings
- Clear Communication and active listening skills
- Strong Ethics and Standards
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