Job Category: Customer Service
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Safaricom Sacco – Customer Care Assistant – Contractor.
CAREER OPPORTUNITY Customer Care Assistant – Contractor The job holder is responsible for providing front-line customer service at Safaricom Sacco office and ensuring professional and responsive customer relations for external and internal stakeholders. They will handle sensitive and confidential matters discretely and ensure adherence to lending policiesand procedures. The position is on a one year […]
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Kenya Revenue Authority (KRA) – Supervisor – Service Delivery.
Job Purpose This role is responsible for ensuring the implementation of customer satisfaction activities within the region/cluster of stations and the management of the daily operations of the customer service touch points. Key responsibilities/Tasks/ DutiesI. Managerial / Supervisory Responsibilities Supervise and monitor service delivery at service centres and huduma centres within respective region to ensure […]
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DHL – Customer Service Advisor (Contact Centre).
Customer Service Advisor (Contact Centre) IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER. IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross […]
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Old Mutual Kenya – Customer Service Officer – Queensway Branch.
Customer Service Officer – Queensway Branch About us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.We are […]
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BURN – Global Customer Experience Director.
Global Customer Experience Director About the company BURN is working to create a world where cooking positively impacts all life on earth by producing the world’s most efficient biomass, liquid fuel, and electric cookstoves. BURN is the largest vertically integrated modern cookstove company in the world, providing world-class R&D, manufacturing, and carbon offset projects from […]
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Wananchi Group (K) Ltd – Shop Customer Service Representative.
Department: Customer Experience Location: Nairobi Employment Status / Type: Permanent Position Reporting to: Team Leader – Shops Manages Others: No Job Purpose / Summary: Shop CSR is responsible in providing professional and focused customer service both internally and externally. Reporting to the Shops Team Leader, the shop CSR will be responsible for: Customer Support: Customer visits shop with query/complaint, CSR attends […]
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British High Commission Nairobi – Customer Services Officer.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected […]
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Kasha Kenya – Customer Care Agent.
Role Title: Customer Care Agent About Kasha: Kasha is a fast-growing purpose-driven start-up company in East Africa focused on women’s health and personal care, selling products such as menstrual care, contraceptives, HIV self-tests, soaps, lotions, baby diapers, and beauty products. Kasha’s eCommerce is highly accessible across the region and customers can order via the website, […]
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Copia Kenya – Customer Care Associate, Intern.
Company Description Copia was founded in Silicon Valley in 2013. Copia started its operations in Kenya and is now serving over two million unique customers through a network of over 35,000 agents who operate as ordering and delivery points and, in return, benefit from up to a 40% increase in income through commissions. Building on […]
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agriBORA – Customer Success Manager.
We are seeking a highly skilled and driven team member to serve as our SaaS Customer Success Manager. This team member will put customers at the heart of the company’s operations and ensure our SaaS platform is helping them make data-driven decisions that will ultimately de-risk the smallholder farmers they work with. The team member […]