Open and maintain customer accounts by recording account information
As a Customer Care Officer you will be responsible for representing Watu in bringing to life our client service philosophy within the assigned branch office by delivering and maintaining a positive client experience to all our potential, new and existing clients in order to grow and expand our client base
Attending promptly to all clients and stakeholders coming to the offices and ensure that they are treated in a welcoming and friendly manner
The ideal Customer Experience Officer is a detail-oriented person who has a passion for engaging customers and telling the Moko story.
Handling inquiries received by phone and emails from internal and external stakeholder.
We’re looking to add customer-oriented, analytical people to our Customer Care team.