The main responsibility of the Customer Service Coordinator is to handle all the concerns of Scania customers, making sure that they support customers in complaint resolution and ensuring that the customers are satisfied with the company’s product and service offering.
Stratostaff East Africa – Customer Service Coordinator.
Reporting to the Customer Services Supervisor, the role will be the first link between the client’s customer who is providing field service to and managing daily calls logging in eService and Pocketbiz.
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