Effectively and efficiently handle all incoming and outgoing calls as per policy.
This position is responsible for growing the business volumes for the unit through executing business development activities and plans, maintaining excellent relationships with doctors, clients and corporate clients.
Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback.
Reporting to the Clearing and Forwarding Manager, the job holder will be responsible for delivery of excellent service standards and maintaining high customer satisfaction
A new microfinance company in Voi has the following openings, Accountant, Customer Service and Messenger