To provide efficient and effective support on a day-to-day basis to users of the network, systems and telephone within the organization.
Responsible for the maintenance and support for the core banking ERP and interfaced information systems and applications.
The ICT Officer will be responsible for the ongoing support on installation and maintenance of equipment for purposes of blended learning in Dadaab.
The ICT Officer is responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, telephony systems throughout the lodge.
To implement, maintain and monitor the Information and Communication Technology (ICT) infrastructure in Kenya Main Offices, supporting the Operations Manager, Kenya in providing a range of appropriate, efficient IT services.
The successful candidate will be responsible and accountable for coordinating the Information Technology component of all IOM operations under the IOM Kenya Country Office.
The incumbent will oversee installation, maintenance, upgrading and security of all information technology aspects of the organization. S/he will support in making decisions about purchase of new IT infrastructure, consultation services and training.
Assist with technical support in combination of onsite and remote support provision as well as back-end technical support for ICT infrastructure and systems.