About the job

Job Title: Systems Administrator

Department: ICT

Reports to: General Manager

Location: Nairobi

About our client: Our Client is one of the reputable Business Law firm based in Kenya.

Job Purpose: Enhances firm’s efficiency & effectiveness by providing information-management & technology support.

Key Responsibilities:

• Audit systems and assess their outcomes.
• Handle annual IT budget and ensure cost effectiveness.
• Coordinate systems, policies and procedures across the firm.
• Run and share regular operation system reports with management team.
• Research and evaluate emerging technologies, hardware, and software.
• Oversee new systems design, development, implementation and evaluation.
• Identifying and acting on opportunities to improve and update software and systems.
• Advise the firm on technology and how it can help the business perform more efficiently.
• Enable faster and smarter business processes and implement analytics for meaningful insights
• Troubleshoots and solves problems related to hardware, software and network problems.
• Ensure security of data, network access, backup systems and develop and execute disaster procedures.
• Track and maintain hardware and software inventory, preserve assets, information security and control structures.
• Identifying opportunities for team training and skills advancement, designing training programs and workshops for staff.
• Monitors network utilization and performance, implements procedures for network optimization, reliability, and availability.
• Analyse department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions.
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Maintain essential IT operations, including operating systems, ERP’s, security tools, applications, networks, servers, email systems, laptops, desktops, wireless communications, mobile technology, telephony, access controls, office cameras, software, and hardware.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Build long term relationships with outside vendors for IT related products and services.
• Continuously analyse vendors to identify areas of improvement.
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analysing vendors to ensure they offer the best possible service and value for Firm needs.
• Set up and maintain databases and file records (in the registry, server & physical file) and maintain law libraries, correspondence, legal documents, and case files.
• Providing training to staff who require access or have responsibility for maintaining records.
• Overseeing the switch from paper to electronic record-keeping.
• Ensuring that firm data is protected and kept confidential.
• Ensuring that records are easily accessible when needed.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Share information, knowhow and best practice with colleagues.
• Exercises sound judgement in the course of carrying out overall responsibilities and other activities assigned.
• Adhere to and promote the firm’s equality and diversity policy.
• Ensure the teams observation and successful implementation of policies and quality standards.

Key Qualifications:

a) Degree in Computer Science/Technology/ Information systems or another related field.

b) Microsoft Certified Solutions Expert (MCSE) certification

c) Knowledge of Windows servers

d) Knowledge of Project Management, Finance & Human resources software solutions.

e) A minimum of 5 years’ experience creating & implementing business systems. (Preferably in a legal institution)

f) Excellent knowledge of technical management, information analysis and of computer hardware/software systems

g) Understand legal terminology, registry processes, filing rules, transaction processes and being able to apply it correctly.