Safaricom – Senior Manager – M-PESA Performance, Strategy & Analytics.

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We are pleased to announce the vacancy for Senior Manager – M-PESA Performance, Strategy & Analytics within New Business Ventures within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

 Detailed Description

Reporting to Head of Department – M-PESA New Business Ventures, the role holder will develop and manage the M-PESA Strategy and other Financial Services Product strategies to ensure growth and development of revenue and value added services in the business.  Provide support for strategic governance processes – a champion to the strategy team. The incumbent will also develop and maintain meaningful business reporting to ensure the achievement of annual performance targets through end-to-end performance management.

Job Responsibilities

  • Develop the Division’s agenda by planning divisional strategic forums and tracking the implementation of strategic initiatives.
  • Deliver a consolidated strategy document for the unit after team deliberations
  • Promote the development of strategic objectives and associated performance metrics
  • Regularly share a deck of key insights from the key performance indicators tracked per product and segment
  • Develop the supporting narrative for interpreting the meaning and significance of the performance information.
  • Identify internal and external factors that impact on performance and help inform any judgments and understanding of performance.
  • Execute deep analysis of the macro environment within the payments and financial services industry to identify trends, opportunities and threats.
  • Execute analysis of emerging technologies and business model innovation.
  • Define and analyze new mobile payment/e-commerce focused product opportunities and research the most promising industry segments.
  • Conduct market research and provide insights to enable a broad understanding of the payments ecosystem that will enable the refinement of existing products, development of new products and curb competition.
  • Conduct quantitative and qualitative research and analysis on data, markets, consumer behavior and trends in the industry
  • Establish and maintain competitor knowledge base to support consumer and business strategies through Market Intelligence.
  • Steward the development and implementation of insights, research processes and procedures for the business.
  • Evaluate market size, competitor accomplishments and make recommendations to assist the business to achieve the set goals


 Job Requirements
  • Relevant undergraduate degree. A Master’s degree is beneficial.
  • At least 5 to 7 years working experience in the Financial Services Sector, Mobile money and Telco sector with expert knowledge of payments business models, mobile money business models.
  • Work experience in strategy development and execution a must.
  • Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
  • Critical competencies for success
  • Demonstrated record of strategies developed and executed.
  • Demonstrated record of successful strategic initiatives implemented.

Click to Apply

Last date to apply: 24th Dec 2020




Safaricom PLC

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