HF Group – Relationship Manager – SME.

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HFC Limited, an integrated property and financial solutions provider has an exciting opportunity in ourSME & Commercial Department. We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.

Relationship Manager – SME

Reporting To: Head of SME & Commercial

Overall Job Purpose

The Relationship Manager – SME will be responsible for selling Liabilities and Assets in order to grow the Branch Business.

Principle Accountabilities

  • Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general.
  • Monitor Non performing loans and manage the same.
  • Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance.
  • Ensure optimum team productivity and identify training needs of the team.
  • Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.Maintaining customer relations by regular contact to ensure customer satisfaction business continuity.
  • To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
  • To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
  • To analyze loan applications by interviewing the customers.
  • To identify customers borrowing needs by interviewing so as to ensure selling of the right products.

Minimum Qualifications, Knowledge and Experience

  • A Business related degree
  • 3 years in Banking Industry

Key Competencies and Skills

  • Selling skills
  • Analytical skills
  • Negotiation skills
  • Supervisory skills
  • IT Skills
  • Report writing
  • Communication skills
  • Product knowledge
  • Team Work
  • Listening skill


Application Deadline

10 December 2021




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