Danish Refugee Council (DRC) – Monitoring, Evaluation, Accountability and Learning Manager (Nairobi).

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About DRC   
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC has been operating in Kenya since 2005, where we assist refugees and displacement-affected communities in Dadaab, Kakuma, Kalobeyei and Nairobi through protection and livelihoods activities to enhance their self-reliance and expand opportunities for a dignified life. DRC provides both humanitarian assistance and longer-term development support to respond to the needs of communities affected by acute crisis as well as those in protracted displacement situations.

Overall purpose of the role: 
The Monitoring, Evaluation, Accountability and Learning Manager will be responsible for monitoring, evaluation, learning, accountability and information management systems across DRC Kenya programmes. S/he will manage a small MEAL team in the country office, and coordinate MEAL staff from each of the field teams and the technical implementation teams to ensure an effective and joined-up approach to MEAL throughout all projects. In addition, the MEAL Manager will be responsible for supporting and collaborating with the MEAL coordinators in inter-agency consortia where DRC is either the lead or a partner. S/he will provide technical leadership on all MEAL related activities such as assessments, evaluations, learning events, accountability systems, Information Management Systems etc.  

Duties & Responsibilities:
Monitoring and Evaluation

  • Develop and implement annual MEAL plan for Kenya programmes, support technical field teams to develop annual MEAL plans for their area of operations. Ensure MEAL plans are updated and followed. 
  • Ensure accurate, verified data reporting to all donors across all projects, including managing a country level Indicator Performance Tracking Tool (IPTT)
  • Lead DRC Kenya country office in developing and rolling out the regional online MEAL database in all programmes
  • Organize and conduct field data gathering and verification exercises, and provide reports and analysis 
  • Take part in and carry out assessments, evaluations and any other form of internal survey or review of projects 
  • Capacity build, train and support sectors and field staff to improve field monitoring and verification
  • Develop shared tools and methods to improve data collection and support teams to use these tools on all project activity levels. Support MEAL coordinators in consortia to review and approve any MEAL tools developed by Pamoja field teams.
  • Work with and support the country programmes to institutionalize theory of change thinking as an organising framework for improving programme design, implementation, evaluation and learning processes 
  • Responsible for MEAL in all business development e.g. project specific MEAL strategy, Theory of Change, Results Framework etc.
  • Act as the MEAL focal point for DRC Kenya in consortia, with other organisations, with donors and external parties 
  • Support the administration of and training in Information Management Systems at field and country level (GBVIMS, CPIMS+/Primero, etc.)
  • Provide line management and MEAL technical leadership to the country office MEAL team, additional technical leadership to MEAL staff in field implementation teams, and collaboration with MEAL coordinators in consortia
  • Take the lead in supporting external evaluation consultancies 
  • Be the focal person for M&E stakeholders 


  • Coordinate the design and implementation of accountability systems across the country programme
  • Build the capacity of all staff to plan and implement effective accountability systems 
  • Set-up new / strengthen existing community feedback and response mechanisms as needed

Learning and project quality

  • Develop and lead the implementation of a country-wide Learning Agenda 
  • Lead country level Quarterly Review Meetings and bi-annual Learning Events
  • Participate in project Kick-off meetings, review meetings and Close-out meeting in order to highlight components aimed at replicating good practices and strengthening synergies 
  • Regularly present key MEAL findings to the ESMT as part of project review processes at country and field level 
  • Support the organisation’s aim for further strengthened integrated programming and actively propose ways of achieving these using MEAL findings.
  • Perform other duties as directed by the Heads of Programmes

Experience and technical competencies:  

  • Minimum of 7 years of work experience within the field of monitoring and evaluation; 
  • Experience working with International NGO’s, UN agencies, line ministries and/or local authorities in migrants/refugee settings in complex emergencies;
  • Experience in developing/ guiding information management systems for large humanitarian programs
  • Experience in participatory assessment and community-based monitoring approaches; 
  • Clear understanding of Core Humanitarian Standards (CHS) and Data Protection Protocols;
  • Experience with capacity building of staff, and in convening and facilitating trainings and workshops 
  • Excellent analytical and report writing skills (English)


  • A Bachelor’s degree in relevant field (development, social research preferable with a focus on monitoring and evaluation as well as compliance issues). 
  • Fluency in written and spoken English essential  

Key stakeholders: 
Internal Stakeholder:
Heads of Programmes (DRC, DDG), Programmes Coordinator, SMT & ESMT, implementing field teams, Technical Working Groups, Consortium Management Units, consortium partner agencies
Local government authorities, Other NGOs, Donors, Implementing partners

About you:  
In this position, you are expected to demonstrate DRC’s five core competencies:  

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.   
  • Collaborating: You involve relevant parties and encourage feedback.   
  • Taking the lead: You take ownership and initiative while aiming for innovation.   
  • Communicating: You listen and speak effectively and honestly.   
  • Demonstrating integrity: You act in line with our vision and values.   


  • Contract: One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment. 
  • Availability: March 2021
  • Duty station: Nairobi, with frequent travel to field sites.

Application and CV:  

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.  
DRC only accepts applications sent via our online-application form on http://www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations.  Please submit your application and CV in English no later than 22 February, 2021

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels.  In light of this, Female candidates and those from minority groups are strongly encouraged to apply.




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