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Bolt – Senior Operations Manager.

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What drives our operations? Our people. We’re looking for an analytical and solutions-driven Senior Operations Manager who can sort up supply, support, demand, and grow Bolt further. Let’s build the future of transportation together!

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape – here’s your chance!

Your daily adventures will include:

Define, implement and optimise local operational processes and procedures

Figure out the logistics of how many drivers are needed where and when

Design and execute strategies to increase driver’s engagement and loyalty while reducing churn rate

Develop complex analytical models and reporting systems at city and country level

Actively support the expansion through the rest of the country

Establish partnerships with local fleet owners and other relevant entities

Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives

We are looking for:

  • 5+ years experience in management and analytical positions
  • A data-driven analytical mindset (great Excel skills)
  • Amazing negotiation and communication skills
  • Be a hustler, not stopping after 20 obstacles a day
  • People management experience
  • A Bachelor’s Degree in Economics, Finance, Engineering or other analytical subjects Passion about new technologies and ridesharing

You will get extra credits for:

(i) Experience in the sharing economy, transportation industry, tech, startups or a dynamic high-growth company

(ii) Experience in product launches or running a business Beginner/intermediate Python or equivalent

Why you’ll love it here:

Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

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