Mercy Corps – County Emergency Response Coordinator.

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Job Details


About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program

With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a five-year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya. Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. Mercy Corps’ consortium brings together global leadership, research capacity, technical expertise, and implementation experience to partner with local institutions to test, adapt, and scale evidence-based solutions to sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.

 The position

Working closely with USAID Nawiri Chief of Party, and other USAID Nawiri staff, the County Emergency Response Coordinator will be responsible for coordinating and implementing the delivery of emergency drought response with overall coordination of daily program activities and support to program staff, ensuring appropriate systems and mechanisms are in place to track, analyze and report on results as well as engagement with senior management on the strategic direction of the overall response.The Emergency Response Coordinator will support to strengthen smooth implementation of emergency drought response components that include unconditional cash transfers, market systems strengthening  and improved access and utilization of Integrated Management of Acute Malnutrition (IMAM).

Essential Responsibilities


  • Leadership for Nawiri’s shock responsive and nutrition resilient emergency response in the context of drought (primarily) and other emergencies if they arise and are aligned to Nawiri’s vision
  • Leading a collaborative and co-created emergency response program informed by assessments and evidence of gaps and opportunities that leverage Nawiri’s goal
  • Recognizing opportunities for innovative action and create an environment where alternative viewpoints are welcomed
  • Setting direction by prioritizing and organizing actions & resources to achieve objectives and contribute to Nawiri’s immediate goals and longer-term development strategy
  • Development and organizing activities to secure resources for programs and work with partners to provide support.


  • Leading  the program team in implementation of the emergency response.
  • Overseeing  emergency program startup and ongoing program management and administration of teams across the two field locations.
  • Initiating and lead needs assessments, coordinate rapid learning as necessary to feed into project adaptations
  • In collaboration with the monitoring and evaluation team, supporting the development of strong data collection and monitoring & evaluation plans within each component, including developing logical frameworks and indicators.
  • Attending  response coordination meetings providing feedback and analysis to the SMT with recommendations for implications for longer term development planning.
  • Ensuring  that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
  • Ensuring  that beneficiaries are effectively targeted according to established vulnerability criteria.
  • Developing  program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process.
  • Ensuring  program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
  • Working  with communications to design program briefing materials, and respond to requests for program information
  • Working with the program staff to ensure that field experiences are documented and used for learning and to advocate on behalf of the communities with which we work.
  • Providing accurate routine reports, document results and maintain detailed records of program activities
  • Supporting  the Mercy Corps Kenya Office with Emergency Preparedness Planning
  • Fulfilling Mercy Corps Program Management Minimum Standards based on the organization-wide guide.
  • Ensuring all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.


  • Creating and sustaining a work environment of mutual respect where team members strive to achieve excellence.
  • Promoting accountability, communicate expectations and provide constructive feedback.
  • Orienting and guide team members as necessary.
  • Providing team members with information, tools and other resources to improve performance and reach objectives.
  • Contributing to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.


  • Creation and maintenance of systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Ensuring compliance with donor and Mercy Corps regulations related to emergency programming.
  • Building and/or maintaining operational systems that ensure proper administrative support for programs.
  • Drafting and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.


  • Identifying, building and managing collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
  • Representing Mercy Corps programs with national and international media and participate in community activities as appropriate.


  • Ensuring compliance with security procedures and policies as determined by country leadership.
  • Proactively ensuring that team members operate in a secure environment and are aware of policies.

Supervisory Responsibility:  Emergency Response Officers and Emergency Response Assistants.


Reports Directly To: Chief of Party

Works Directly With: Technical leads/advisors, Senior Environmental Safeguards Officer, learning and monitoring team, Field Directors and team, consortium partners’ staff, M&E Coordinator, field level finance and operations teams.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • A BSc degree or equivalent in relevant field required,
  • 5-7 years of field experience in international relief and development programs, including demonstrable success in managing development programs in transitional environments.
  • Demonstrated success working effectively and respectfully with host communities, government, private sector, INGO, NGO partners and other stakeholders in complex environments.
  • Extensive knowledge of community participatory approaches, disaster risk reduction, recharge, re-use and retention (3R) concept desirable.
  • Previous experience working on USAID grants is desirable,
  • Excellent and persuasive oral and written communication skills, including report writing,
  • Previous working experience in Arid and Semi-arid Land (ASAL) counties is desirable,
  • Evidence of leadership on emergency response in draught emergencies is an advantage
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members,
  • Proven skills in financial and grants management; prior experience with emergency response grant management for both private and institutional donors desired.
  • Knowledge of SPHERE and other humanitarian programming standards.
  • Knowledge on CASH programming, Gender in emergencies and application across sectoral interventions is an advantage.
  • Successful and proven negotiation, communication and organization skills.
  • Excellent oral and written English skills required,
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

The successful Emergency Response Coordinator will skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the Mercy Corps program team in the transitional response environment. S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. The Emergency Response Coordinator will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

The position is based in Turkana County.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.


Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted. 

Mercy Corps does not charge any fees at any stage of the recruitment process.




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