Water And Sanitation For The Urban Poor (WSUP) – Project Manager.

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About WSUP
WSUP is a not-for-profit company that helps transform cities to benefit the millions who lack access to water and sanitation. We were created in 2005 as a response to the urban explosion that has left many cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities. We work alongside local providers, enabling them to develop services, build infrastructure and attract funding so that they can reach low-income communities.
We work in seven countries in sub-Saharan Africa and Asia, supported by an office in the UK. Since inception we have helped over 30 million people access improved water, sanitation and hygiene services.
WSUP’s innovative approach to creating impact is guided by our values, which are the common fundamental beliefs and principles that guide us. All our staff are expected to
embody these values in their day to day work and interactions. To learn more about our values, please see http://www.wsup.com/about/work-with-us/.
For more information about WSUP’s vision and approach, see http://www.wsup.com.

Job Description
Overall purpose
The overall purpose of the Project Manager is to effectively work with the CM to support the overall strategic development and business plan delivery of the WSUP country programme and work with the Programme Coordinator (PC) to ensure effective management and efficient delivery of assigned WSUP project(s).

Main responsibilities & tasks
1. Strategic Direction, Planning
• Support the CM and the country team, on the longer-term vision, strategic direction and appropriate planning which align well with those for the organisation in the country and globally and provide a strong basis for achievement against the five Strategic Goals in the Business Plan for 2020 – 2025.
• Continuously identify feasible leverage/partnership opportunities within planned activities by government ministries, county government(s), IFIs, CSOs and MSMEs, and in consultation with the CM, build synergy around such prospects.
• Roll out of WSUP’s Learning & Development strategy at the location, helping to role model and embed a culture of reflection and learning in the team.
• Proactively identify and assess policy and political risks that could impact our programmes and work closely with programme leadership in developing mitigation plans.
• Coordinate capacity building initiatives to key internal and mandated institutions staff to effectively drive and to collaboratively set and execute on long-term vision for all sector influencing work in the location(s).
• Support the WSUP Kenya vision and strategies to ensure the long-term sustainability of WASH service delivery to low-income consumers (LICs).
2. Staff & Office Management
• Coordinate and manage the project(s) team in a structured, supportive style adhering to the practices and policies within WSUP.
• Ensure that work is appropriately delegated, and staff members are resourced/ empowered to carry out tasks independently in line with their skills and capacity.
• Work with the Programme Coordinator to develop Professional Development Plans (PDPs) for the project(s) team to enable the team to be more self-standing in the future.
• Under guidance from the CM, contribute to staff recruitment, induction & probation; coaching, performance, motivation, cohesion and retention according to WSUP policies including annual staff appraisals.
• Support effective communications and joint working within the team and with other teams across the organisation.
• Take full responsibility for WSUP assets including and not limited to vehicles,
equipment, and electronics, and ensure their good maintenance and usage adhere to WSUP corporate and in-country policies.• Ensure provision of suitable office and work environment for project(s) team in the
location(s) and compliance with local legal, HR, Health & Safety & Security standards, and with WSUP’s standard operating policies and procedures.
3. Management of the Assigned Project(s)
• Act as the Project Lead for projects, from planning to close-out, and as the point of contact for the Project Controllers.
• Proactively manage projects, in line with WSUP policies and procedures, including governance, financial management, and procurement, using basic project management tools including; gantt charts, financial forecasts and risk registers. Manage and monitor risks to successful project completion, highlight potential risks to Programme Coordinator and Project Controllers and engage in identification of mitigation measures.
• Be responsible for managing expenditures and disbursements which fall within the PM’s area of responsibility and for the provision of reliable information to enable approvals to be implemented for expenditures and disbursements at the appropriate level of authority.
• Support the timely and accurate reporting of project information, including impact data, necessary for monitoring of projects and for accurate reporting of progress to funders, Secretariat, Board and in-country staff, in line with WSUP’s Monitoring & Evaluation Framework
• Retain an entrepreneurial approach to delivery of WSUP projects, proposing creative solutions, reducing inhibiting business factors and looking for market-based solutions in coordination with the Innovation & Consumer Needs (ICON) team.
• Support effective liaison with the PC, other PMs in-country and the wider country team, in pursuit of achieving highly integrated project management and timely delivery to achieve the programme outputs and outcomes.
• Ensure strict adherence to WSUP’s ethics policy and pro-actively encourage
transparency and openness in all activities.
• Ensure that all visits to the assigned project(s) are coordinated efficiently and conducted in the best interests of the project(s) and country programme.
• Be cognisant of the wider implications of the assigned project(s), working effectively with other WSUP functions in-country and sometimes at Secretariat: Finance, Support Services, WSUP Advisory and ICON, as appropriate.
• Ensure that staff and consultants executing project(s) activities and related tasks on the assigned project(s) are facilitated to enable them to deliver those tasks effectively.
• In programme implementation, take into account environmental, institutional, and organisational impact, carefully consider safeguarding issues and promote the rights of children, young people and vulnerable adults.
4. Representation and liaison
• Contribute to public communication, strong and positive WSUP brand visibility and recognition, working closely with the CM, country team and Communications Lead based in the UK.
• Represent WSUP, building and maintaining relationships with relevant service providers, county and national governments, national and international development partners, private sector and funder representatives.

• Identify and discuss with the CM (and sometimes with the WSUP Partnership and Development team) any potential future funding opportunities which present themselves in-country / location and provide advice on their suitability and potential alignment with the WSUP strategic direction.
• Support communications and visibility to embed WSUP vision, values, and priorities, while managing key external relationships which have country-wide significance.
5. Other duties as commensurate with the role as assigned and agreed with the CM and the PC.

Person specification
Evidence that applicants meet the essential criteria will be assessed by the following methods: Application (A) Interview (I), as indicated below.
Qualifications − University degree in a relevant field (A)
− Experience in managing projects funded by agencies or governments (A)
− Significant experience of Water, Sanitation, Hygiene (WASH) for low-
income urban areas (A)
− Experience of working with water and/or sanitation service providers (A)
− Track record of delivering project goals within deadlines and budgets (A)
− Leading and managing project teams of stakeholders, partners and
project staff (A) (I)
− Demonstrable track record of effectively building and sustaining key
external and internal relationships at community, utility and
governmental levels to realise programme and project goals (A) (I)
− Experience of empowering project staff and others to strengthen their
capacity and capability through mentoring and coaching (I) Knowledge
− An understanding of the practical realities and cultural dimensions of
working in the assigned country/ location(s) (A)
− A good understanding of the urban WASH sector and the enabling and
commercial drivers that may be key to success (A) (I)
− Good understanding of project management, including project
management methodologies, monitoring, quality control, basic financial
controls and procurement (A) (I)
− An understanding of quality assurance/control of project techniques &
products (A) (I)
Skills and abilities
− Ability to work independently and lead a diverse multi-disciplinary team
− Ability to influence and engage effectively with a range of stakeholders
and partners, for example, consumers, funders, corporate, utility and
governmental partners (A) (I)− Project management skills including planning, setting objectives implementation, monitoring and evaluation, budgeting, financial management and sustainability (A) (I)
− Excellent planning, organisational and time management skills, able to
work well under pressure both proactively and reactively and prioritise a
challenging workload (A) (I)
− Demonstrable commercial awareness and capability; highly analytical
(A) (I)
− Able to identify, prioritise and manage areas of risk (A) (I)
− Good communication skills in English: able to communicate complex
concepts in a clear and concise way to non-technical managers both in
writing and verbally and to provide professional advice with confidence
and tact (I)
− Proficient user of Microsoft Office suite including Word, Excel, Outlook
and PowerPoint and of project management software (A)
Other − Collaborative approach to partnership working in a cross-cultural
context; a team player, with strong problem-solving ability (I)
− Passionate about WSUP’s aims and ethos (I)
− Absolute adherence to WSUP’s policies on Safeguarding, Child
Protection, Health & Safety and Business Ethics and lead on these by
Desirable Qualifications, experience, knowledge, skills

Charity or not-for-profit sector experience
− Knowledge of managing funder grants, such as DFID, USAID or EU,

About the role
The Project Manager (PM) provides leadership and support to the WSUP work in Kenya, in a fast paced, dynamic organisation. This will be accomplished by building and strengthening strategic programme delivery and partnerships at local level. The PM is responsible for maintaining effective management of project work in the assigned location(s); and is accountable for managing all the resources of WSUP in their assigned location(s).

The PM will support the Country Manager (CM) to lead strategy and influencing work at local level, by close liaison with county governments, water utilities, MSEs, IFIs, MFIs and the private sector, reporting to the Programme Coordinator on project management and deliverables. The PMwill also contribute to developing the Kenya country strategy within the parameters of WSUP’s Business Plan 2020 to 2025.
The PM will have a crucial role to play in implementing the Learning & Development strategy through the transformation WSUP is undertaking, in order to deliver our Business Plan for 2020 – 2025. To achieve these outputs the PM will be supported by the Programme Coordinator, CM and other PMs, along with the WSUP Secretariat.

Application deadline
28th June 2022
w/c 4th July 2022

To apply for this position, please complete the online application form.
Please note: Applicants must have the right to work in Kenya at the time of application. Please do not apply if this is not the case.



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