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Ilara Health is seeking a full-time Sales Administrator to support the growth of our business and drive our outreach to clinics in and around Nairobi. Ilara Health distributes new, high quality diagnostic devices to underserved primary health clinics that struggle to afford even basic equipment. To meet our objectives, we are looking to strengthen our Sales and Operations team with a qualified Sales Administrator. You will assist the VP of Sales with various operational and administrative tasks and simultaneously work on projects that you personally lead and complete.
Ilara Health was founded to make common diagnostics affordable and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients. But given the infrastructure challenges in Africa (time and money it takes to get anywhere) patients often do not go.
We solve this problem by partnering with companies using robotics and AI to create lower cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic, improving care and growing their revenue.Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
● Analyze the daily, weekly, monthly sales performance of the business and of individual sales agents – with respect to predetermined objectives
● Calculate the sales agents’ commissions and ensure timely payment
● Maintain full accountability of all disbursements made out to the sales team with the support of the finance team
● Coordinate customer installations, while maintaining the agreed SLA with the respective sales agent
● Coordinate the distribution of marketing collateral to our active sales agents
● Work with the VP of sales to ensure that the sales agents employment records are kept up to date
● Maintain a log of customer complaints/queries and ensure their resolution in a timely manner
● Coordinate the distribution of sales contracts and the timely return of customer contracts
● Provide reports to different functions as and when requested
● Support other analytical teams with their reporting when requested
● Complete bank reconciliation statements
● Undergraduate degree in a relevant field with a record of strong academic performance
● Experience of working in a startup or other fast paced environments
● Strong communications & organizational skills
● Strong analytical skills
● Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description
● Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends
● Knowledge of healthcare systems in emerging markets and the challenges they present (e.g. cost constraints, human resource constraints)
● Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc.
● Linguistic capabilities: Swahili, and English
● At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests
● Every individual from our interns to the company founders contributes to the success of the company in different ways
● Every team member at Ilara Health has the same drive and excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos
● You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions
● Gross salary range of 40,000 – 60,000 Ksh based on experience
How to Apply
Please email Hannes Eckmayr (VP Sales & Co-founder) at hannes@ilarahealth.com
https://www.ilarahealth.com/#job1
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