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DT One is on the path of an exciting growth phase as it expands markets and extends new offerings in the digital value domain. A career with DT One provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.
To accelerate growth, DT One is seeking a Business Development Manager who will help drive this next phase of growth. This role will be based in Kenya and should ideally have a good understanding of the telecom space, mobile financial world and the digital industry. A network of key relations across these industry verticals is important. This role will be part of the Business team reporting into our Executive Vice President, Sales.
Key Role Responsibilities:
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Full ownership of Sales revenue and margins across designated markets (East Africa).
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Complete account management of providers (managing all buying from telcos & other providers). This includes revenue responsibility, cost negotiations and improving buying & payment terms).
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Complete account management of existing customers including key account contact, forecasting, identifying new growth areas (depth and breadth), managing pricing and closing agreement/contracts.
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Initiate new partnerships/accounts across our full range of digital value services. This includes prospecting telco’s, fintech companies and digital partnerships with brands, advertisers and app owners).
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Attend trade shows, source leads, follow sales process and report back to sales management team.
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Ensure all specific reporting within required time frame including full use of CRM tool with precision,
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Provide timely feedback to line manager about performance, sales activity, account management and strategy,
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Ensure account retention, contractual health, well-being and maximum satisfaction of clients,
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Initiate and maintain a strong link between customers and back office services in order to ease communication and facilitate the resolution of any issues,
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Manage operations, develop business and increase overall profitability,
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Study and understand the various product offerings and its distribution channels,
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Identify trends by researching industry, related events and announcements, and
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Effectively communicate the needs of your customers to the support team.
What we are looking for:
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Direct or indirect work experience in the Mobile Financial Services Industry,
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Results-oriented with great skills in communication, organization and negotiation,
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Ability to interact at C-Level, superior networking skills,
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CRM proficiency is a plus,
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Flexible, self-motivated, disciplined, takes ownership of job at hand,
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Team-oriented, able to accept and create change,
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Prior experience in telecommunications is preferred,
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Strong understanding of customer, market dynamics and requirements,
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Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues,
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Strong sense of initiative and ability to work both independently and as part of a team,
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Excellent attention to detail,
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Fluent English speaker
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