Water Mission – Regional Human Resources Manager.

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Who is Water Mission?

Water Mission is a nonprofit Christian engineering organization that designs, builds, and implements safe water, sanitation, and hygiene (WASH) solutions for people in developing countries and disaster areas. Guided by love, excellence, and integrity, we are driven to share clean, safe water and God’s love with all. To date, we have served more than 7 million people in 57 countries. Working at Water Mission is as much a calling as it is a career, and we are searching for people with the courage, passion, and drive to help us change the world. Read more about our Statement of Faith and Christian Mission.

What is the opportunity?

Water Mission’s Regional Human Resources (HR) Manager, Africa and Asia will work in collaboration with the International HR Manager, HR Director, and Program Regional Directors to lead the strategic implementation of all human resource programs and services across Water Mission’s Uganda, Tanzania, Malawi, Kenya, and Indonesia country programs. This individual will have the opportunity to directly manage and lead HR field staff to ensure excellent HR administration and will develop, implement, and monitor standards and compliance in all areas of HR. This is a full-time position that will work remotely from a home office in Nairobi, Kenya, and reports to the Director of Human Resources located in Charleston, SC, USA. 

This position is based in Nairobi, Kenya, where the organization expects to have at least two other regional employees in 2022. The Regional HR Manager will initially work from home, but the organization may open an office in Nairobi by the end of 2023. If and when Water Mission opens the physical office, the Regional HR Manager will need the flexibility to work from the office at least two days per week. The ideal candidate will have the flexibility to commute into Nairobi daily as needed.

Key Duties and Responsibilities

Leadership  

  • Maintain a strong Christian witness to colleagues, vendors, donors, charitable beneficiaries, and the general public. 
  • Directly supervise HR field staff on day-to-day HR tasks including, but not limited to, hiring, onboarding, separation/termination, performance management, recruitment, compensation, benefits, employee relations, and organizational policy.  
  • Perform supervisory duties including, but not limited to, overseeing staff training and development, prioritizing project requests, managing workloads and deadlines, setting goals, meeting schedules and milestones, conducting performance reviews, and assisting in the recruiting and hiring of direct reports.  
  • Communicate effectively with a diverse, multi-cultural group of managers and staff to achieve organizational objectives. 
  • Foster a culture of collaboration and engagement to drive team and ministry goals.  
  • Provide relevant reports and Key Performance Indicators (KPI) to Water Mission HR leadership.  
  • Work to improve systems and processes to better serve staff. 

HR Management and Compliance 

  • Ensure all Water Mission HR goals and milestones are met within Africa and Asia while adhering to approved budgets. 
  • Work with country leadership and HR field staff to ensure the administration of benefits, statutory requirements, policies, payroll data, and ensure compliance with Water Mission and country-specific standards.  
  • Work with the International HR Manager to customize the Water Mission Global Employee Handbook with local laws and manage the communication, training, and ongoing maintenance of country-specific handbooks.  
  • Provide program leadership teams with sound and effective advice on all staff issues. 
  • Conduct regular field travel to country program offices to review human resources and administrative processes and procedures. 
  • Work with local labor attorneys and HR field staff to ensure all country program policies and practices follow national and international labor laws and statutory requirements. 
  • Understand the HR compliance requirements from institutional funding organizations and work with country leadership and HR field staff to ensure all Africa and Asia programs are in full compliance.  

Compensation and Benefits 

  • Conduct annual compensation and benefit reviews in Africa and Asia and make recommendations for improvements or changes.  
  • Ensure all employment contracts in Africa and Asia are drafted in compliance with local labor law and uphold Water Mission’s standards.  
  • Assist HR field staff with the contract renewal process as needed. 

Staff Development and Training 

  • Work collaboratively with the Training and Development Manager to ensure all African and Asian staff are enrolled and participating in Water Mission University courses and other ministry training initiatives.  
  • Conduct training (virtual and in-person) in coordination with HR field staff on HR-related policies and procedures and participate in new hire onboarding as needed.  

Employee Relations 

  • Work with the International HR Manager and HR field staff to manage and execute HR investigations in Africa and Asia. Properly document all investigations and assist in the execution of investigation results (Ex. employee discipline, performance improvement plans, dismissal, etc.).  
  • Provide coaching and guidance to program leadership and HR field staff to resolve all employee relations matters Biblically and in line with Water Mission values.  
  • Maintain working relationships with reliable country program labor attorneys.  
  • Other duties as assigned. 

What is required?

  • Personal and growing relationship with Jesus Christ 
  • Alignment with Water Mission’s Statement of Faith and core values of Love, Excellence, and Integrity 
  • 8+ years of experience as an HR generalist and preferably at least 2 years of experience in international HR management working with developing countries 
  • Effective manager with at least three (3) years of experience leading professional staff 
  • Experience with managing remote, cross-cultural employees preferred 
  • Experience working in an NGO preferred 
  • Bachelor’s degree required; preferably in Human Resource Management, Business Administration, Organizational Development, or field relevant to HR; Master’s Degree preferred 
  • Project management experience involving concept development through implementation and measurement 
  • Demonstrated competence in employee benefits, compensation, employee relations, performance management, and human resource practices and related laws 
  • Excellent customer service skills with the ability to present information, make recommendations, and influence positively across various levels of the organization 
  • Fluency in English required 
  • Ability to work independently and in a team environment  
  • Ability to travel internationally at least 4-6 weeks per year (International travel is typically 7 days at a time to other African countries and Indonesia and may require long car rides on difficult terrain.
  • Ability to excel in a fast-paced environment with changing priorities while remaining positive.  
  • Ability to work well under pressure and meet deadlines 
  • Ability and willingness to work outside of normal working hours to support managers and HR staff in various time zones  
  • The ideal candidate will have proven experience developing sustainable HR business strategies and managing the effective execution of those strategies in a multi-national organization. 

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