Chai Sacco Society Limited - Loan Recovery Manager.

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Chai SACCO Society Ltd is a leading Savings and CreditCo-operative Society Ltd with fully fledged branches in Nairobi, Litein, Mombasa, Nkubu and Kisii, and Satellite offices in Olenguruone, Silibwet, Othaya & Kutus.

We are looking for self-driven and results-oriented person to fill the following position: –

Loan Recovery Manager

Job Title: Loan Recovery Manager

Status 3 Years Contract (Renewable on performance)

Duty Station Headquarters

Reporting to Head of Finance

Division/ Department Finance

Position Supervises Loan Recovery Officers

Purpose of the Job

The overall purpose of the job is to oversee the operations of the loan recovery section and ensure policies are adhered to with an aim of improving SACCO’s liquidity and PAR.

Managerial Roles and Responsibilities
Developing, documenting, implementing and maintaining and recovery strategy.
Identifying, assessing and evaluating risk areas in recovery and making appropriate recommendation for improved collections of SACCO’s funds
Identifying key risks that are associated with collaterals, assessing those risks, and establishing the best practices to counter and ensure effective collections.
Working with other players in the market with a view to enforcing recoveries from members with default
Preparing accurate and timely monthly reports, clearly indicating performance and delinquency levels.
Loan default management – ensure timely collection and recovery of Society’s funds
Refer matters to the Co-operative tribunal process, participation and provision of required documents/information.
Management of CRB listing and ensure loans are listed appropriately, information sharing and reference
Debt collection management including effective allocation of accounts for debt collection, reviewing debt collection performance both internal and external and making necessary recommendations.
Operational Roles and Responsibilities
Ensuring the loan recovery officers adhere to the default management policy on recoveries
Supervise and advise the recovery officers on any matters regarding recoveries

iii. Timely submission of all loan’s recovery reports

Liaising with debt collectors, auctioneers and lawyers on accounts that have been handed over
Managing escalated customer inquiries and complaints pertaining to loans recoveries
Approving of loan restructure and reschedule of loans

vii. Oversee bimonthly recovery meetings for all branches

viii. Supervise on status update of member accounts

Hold monthly meetings with the management and board on recovery related matters.

III. Perform any other duties as may be assigned from time to time.

Job Specifications

a Education

 A bachelor’s degree in accounting, finance or equivalent

 Master’s degree is an added advantage

b. Skills Required

 Professional accounting qualification; CPA (K)/ACCA/ACA/CFA

 Comply with chapter 6 of the Constitution of Kenya by obtaining necessary documentation

 Judgment and decision-making ability

 Accuracy and attention to detail

 Ability to handle difficult customers with diplomacy and tact

 Knowledge and experience of working with accounting packages

Minimum Experience Required

Minimum Five (5) years’ experience in a similar position.

Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of

Kenya by obtaining the relevant documentation.

How To Apply

Interested candidates who meet the set criteria to submit their application letter together with a detailed Curriculum Vitae with at least three contacts of professional referees, copies of academic and professional certificates to:

The HR & Administration Manager,

Chai SACCO Society Ltd,

P.O. Box 278 – 00200, Nairobi.

All applications should be submitted on email to: hr@chai-sacco.co.ke with subject heading clearly marked “LOAN RECOVERY MANAGER”. The candidate must also attach a summary of their data as per attached data form (summary data Sheet must be filled in MS Word format and sent as Ms. Word format. i.e. Do not scan it).

https://www.chai-sacco.co.ke/index.php/downloads/career