Feed The Children – Director of Operations.

The Director of Operations will be responsible for managing the daily operations in the Kenya country office. He/She will oversee the coordination and management of the operations and provide supervision to the Procurement, IT, Logistics, Security and Maintenance, and Communications teams.

This position will report directly to the Vice President of International Operations and Compliance and will work closely with the Head of Programs, MEL Director, Finance Director, Human Resource Manager, and other Program Staff.

Principal Responsibilities

General Responsibilities

• Support on all issues relating to operational functions to ensure programmatic impact and establish and maintain a competitive position at the country office level.
• Develop, implement, and monitor day-to-day operational systems and processes to ensure long-term operational excellence for the country office.
• Manage and increase the effectiveness and efficiency of operations through improvements of each function as well as coordination and communication between functions.
• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
• Contribute to country office strategy in the areas of procurement, Information technology, logistic, communications, security, and maintenance to ensure that the country office achieves its short and long-term objectives.
• Oversee the acquisition, maintenance and disposition of supplies and equipment in compliance with internal and donor requirements.
• Work with the management team in the development of operational budgets and adjust as necessary to promote cost efficiency.

Procurement Process

• Monitor procurement processes, systems, and mechanisms to eliminate deficiencies in procurement processes.
• Ensure timely preparation of procurement plans and monitor implementation thereof.
• Review and approve documentation for the procurement of goods and services.
• Ensure efficient systems to manage suppliers and all service level agreements.

Travel and Transport Management

• Develop and implement travel and transport-related policies and procedures.
• Work closely with Human Resources to oversee organizational insurance policies.
• Ensure compliance with all safety procedures related to OSHA, WIBA etc.

Logistics

• Oversee facilities management.
• Ensure efficient distribution and record-keeping of commodities including donated goods

Compliance and Risk Management

• Ensure compliance with the NGO Board requirements.
• Support governance-related tasks in compliance with Kenyan law.
• Work closely with Human Resources to oversee organizational insurance policies.
• Ensure compliance with all safety procedures related to OSHA, WIBA etc.

Job Level Specifications

• Extensive operations management experience
• Analytical skills to evaluate data and performance/operation metrics
• Excellent inter-personal and negotiating skills
• Excellent organizational skills and leadership abilities
• Excellent time management skills
• Excellent decision-making skills
• Excellent planning and project management skills
• Excellent verbal and written communication skills
• Software and Finance management

Experience

· 5-7 years working experience as a Director of Operations/Operations Manager

· Experience working in NGO set up will be an added advantage

· Supervision, training, and performance management of staff.

Education/Certifications

· University Degree in Business Management or related social science