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TO SUCCEED IN YOUR JOB SEARCH READ THE APPLICATION INSTRUCTIONS CAREFULLY
DEPARTMENT: Business Development – Branches
REPORTS TO: Branch Manager Eldoret
LOCATION: Eldoret Branch
JOB PURPOSE:
This position is responsible for responding to client queries, capturing new business submitted by the financial advisors within the branch, giving administration support to the unit managers and financial advisors on various activities and coordinating activities of the branches and head office.
KEY PRIMARY RESPONSIBILITIES:
• Vetting and processing data on proposal forms in the system within the stipulated TATs;
• Responding to customer queries as per the customer service charter;
• Processing and coding new financial advisors application forms in the system;
• Facilitating the delivery of policy documents and receipts to the clients on time;
• Providing administrative support to the sales team;
• Preparing quotations in response to customers and agents request for policies;
• Procuring and distributing stationary (marketing materials) to the sales team;
• Registering and forwarding claims together with necessary documentation and following up on settlement;
• Accounting for branch petty cash management and finance administrative issues in liaison with the branches accountant.
ACADEMIC QUALIFICATIONS
• Bachelors/Diploma in Business Administration/Insurance or an equivalent.
PROFESSIONAL QUALIFICATIONS
• CPA/ACCA is a must
EXPERIENCE
• At least 2 years relevant experience in a busy environment
SKILLS AND ATTRIBUTES
• Customer service skills
• Analytical skills
• Team work skills
• Financial/Accounting Skills
Strong preference will be given to candidates with the above qualifications, skills and experience. If your career aspirations match this exciting opportunity, please submit your application through APA Insurance Career website before 9th September 2018.
Only shortlisted candidates will be contacted.
http://www.apainsurance.org/caree…/administrative-assistant/