To identify and escalate priority issues and where necessary, follow up customer concerns
Take ownership of clients issues and follow the issues through to timely resolution
Knowledge of consumer marketing with a focus on developing/optimizing digital marketing programs & strategies.
Responsible for the effective management, control, and marketing of the Bank’s Product portfolio within the branch, in line with the Bank’s policy, to ensure the growth of the balance sheet
Executive Director will provide clear leadership to FTA ensuring financial sustainability and strategic growth, develop FTA presence and profile in Africa by increasing membership and enhancing services to members through
The Project Manager will supervise and guide the project and will be based in Nairobi with extensive travel.
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