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Job Description Template for a Clearing and Forwarding Officer: We are seeking for a successful candidate will be responsible for coordinating the clearance and forwarding of goods through customs and ensuring timely delivery to the final destination.
Duties and Responsibilities
- Coordinating and monitoring the clearing and forwarding of shipments at ports of entry and exit.
- Ensuring accurate documentation for import and export processes, including invoices, packing lists, bills of lading, and customs declarations.
- Liaising with customs officials, shipping lines, transporters, and regulatory agencies to facilitate smooth cargo movement.
- Tracking shipments and providing real-time updates to internal teams and clients.
- Handling the preparation and submission of applications for duty exemptions, permits, and other relevant regulatory documentation.
- Resolving any issues related to customs queries, demurrage, or delays.
- Maintaining proper records of all shipping and clearance documentation.
- Ensuring compliance with all import/export laws and regulations.
- Evaluating and selecting appropriate transportation and logistics providers.
- Applying for licenses, exemptions, and any required certifications.
- Serving as the point of contact between the company and customs brokers, port officials, and logistics partners.
- Preparing periodic reports on shipment status, cost analysis, and delays.
- Coordinating with warehouse staff to ensure smooth receipt and dispatch of goods.
- Communicating shipping updates and clearance status to internal departments and clients.
- Organizing and monitoring loading, offloading, and delivery operations.
- Negotiating shipping rates and delivery timelines to ensure cost efficiency.
- Assisting in processing claims in case of lost or damaged goods.
- Assisting the finance team with budgeting and cost control for shipping activities
- Identifying and implementing process improvements for faster and more eco-friendly cargo movement.
- Providing guidance and training to junior staff or interns within the logistics or operations department.
- Representing the company at port meetings, customs reviews, or industry forums as needed.
- Supporting internal and external audits related to shipping and customs compliance.
Qualifications and skills required
- Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
- Proven track record in handling import/export documentation, customs clearance, and freight coordination.
- 2–5 years of relevant experience in a clearing and forwarding, logistics, or shipping role.
- Certification in Customs Clearance, Freight Forwarding, or International Trade (e.g., FIATA Diploma, IATA Cargo Introductory Course).
- Sound knowledge of customs regulations and documentation requirements.
- Familiarity with freight forwarding systems and platforms.
- Strong organizational, communication, and negotiation skills.
- Strong customer service orientation.
How to Apply
Qualified candidates who meet the requirements should send their CVs to youremail@organization.com with the job title Clearing and Forwarding Officer Application as the subject heading. Kindly note that only shortlisted candidates will be contacted. CVs will be reviewed on a rolling basis.